Ticket System Interactions

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🚀 Slash Commands

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/newsection

Create a new ticket section. Options:

• section_name — Name of the section
• log_channel — Channel where ticket logs will be posted

Once executed, a modal will appear requesting:

• Section Emoji
• Section Image (URL)
• Manager Roles — Comma-separated Role IDs (roleid1,roleid2)
• Support Roles — Comma-separated Role IDs (roleid1,roleid2)
• Required Roles — Comma-separated Role IDs (roleid1,roleid2)

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/setup

Initialize the ticket panel. You’ll be prompted to choose between:

• Buttons
• Select Menu

After choosing the format, you’ll select the sections to include in the ticket panel.

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/checkuser

Check a user’s ticket activity. Options:

• user — The user to inspect

Shows:

• Number of tickets opened
• Admin history
• Claim and rating points (if applicable)

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/removesection

Remove an existing ticket section. Displays a menu of all sections for you to select which one to delete.

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🎫 Ticket Panel Actions

Once a ticket is opened, the following interactive menus are available:

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👥 User Options

Clicking User Options reveals:

• 🔔 Call Admin
• 🔒 Close Ticket
• 📜 Save Transcript

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🔧 Admin Options

Clicking Admin Options reveals:

• 📝 Claim Ticket
• 📌 Pin Ticket
• ➕ Add User to Ticket
• ➖ Remove User from Ticket
• 🔒 Close Ticket
• 📨 Send Message to User
• 🔔 Summon User
• ⭐ Request Rating

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🛠️ Manager Options

Clicking Manager Options reveals:

• 🚫 Force Cancel Claim
• ➕ Add Role to Ticket
• ➖ Remove Role from Ticket