Ticket System Changelog

December 2025

v1.1

A major update was released to enhance ticket panel customization and functionality:

🎨 Modern Ticket Panel Layout
Added a new setting to the TicketPanel in config.js that allows you to change the layout from embed or message to the new container for a more modern ticket panel, specializing your server.
💬 Custom Auto Ticket Messages
Added the ability to set a custom auto ticket message for each section. Instead of having the same message sent for all sections when a user opens a ticket, you can now add a custom message for each section.
🔤 Custom Select Menu Placeholder
Added the ability to set a custom placeholder for the ticket panel when a select menu is selected, using the /setup command.
🎨 Custom Button Colors
Added the ability to set custom colors for buttons in the ticket panel when buttons are selected, allowing you to specialize each panel with its own button colors using the /setup command.
This doesn’t change Discord’s default button colors (the available colors are Blue, Gray, Green, Red).

🔍 Enhanced Check Command
Changed the /checkuser command to /check and added the ability to check the whole section support members’ brief points. You can now check a specific user or check the whole section.
🛠️ Automatic Category Creation Made the system automatically create a new category if a section’s current category becomes full. This ensures tickets are always opened successfully, even when category limits are reached.
⚙️ Minor Fixes and Improvements Various small bug fixes and performance improvements have been applied to enhance overall system stability and efficiency.

April 2025

v1.0.1

A minor update was released to improve flexibility with transcripts:

🛠️ Transcript Toggle Option
Added a new setting in config.js that allows you to enable or disable ticket transcripts. If you prefer not to generate transcripts, simply turn this feature off.

🔧 Minor Fixes
Small bug fixes and performance improvements to enhance reliability and stability.